ABSTRACT
This remarkable book combines simplicity of treatment with depth of coverage and is written in a refreshingly original style. Dispelling the mystique which so often surrounds the subject, and without indulging in complex mathematics, the author explains how to achieve low scrap rates, zero customer rejections and the many other benefits of systematic quality control.
TABLE OF CONTENTS
part I|206 pages
Quality and the Manufacturing Process
part II|70 pages
Quality and People