ABSTRACT
Theskiesarebecomingmorecrowded,notonlywithmoreairplanes,butalso withmorepassengers.Longterm,thisisaveryhappycircumstanceforthe aviationindustry-morepassengers,morework,moremoney!Shortterm, however,thenewsisbothgoodandbad.Thegoodis:morepassengers,more work,moremoney.Thebadismorepassengers,morework,moreproblems! (Wells,1991).
