ABSTRACT

Recent reports by the Audit Commission (AC, 1988a, b, c, d, 2000) and Chartered Institute of Public Finance Accountants ( CIPFA,1989, 1991a,b, 1993, 1994), all draw attention to the potential computer-based information systems have to improve standards of property management. Yet despite the attention such reports have drawn to the development of computer-based information systems, there is a tendency for studies of this kind to do little more than provide a list of how the application ofiT can improve the management of property.