ABSTRACT
Attacks on social workers form part of a more general pattern of incidents of workplace violence ranging from verbal abuse and harassment to assault causing death. This chapter sets the issue of personal safety for social workers within that wider context. It is important for employers and staff to learn from violent incidents. Strategies are needed to protect staff, and to reduce the likelihood of aggression developing into overt violence. The key to a successful strategy lies in an integrated approach by employers, trade unions and staff. The implications of violence and the fear of violence are far-reaching. They impact on the ability of individuals and teams to carry out their professional duties. Fear of violence, in addition to its impact on child protection plans, can have a profound effect on the workers' personal lives. Physical attacks are clearly dangerous and can result in injury, disability, or even death.
