Using a Communication Audit to Evaluate Organizational Communication in Planning

It might seem self-evident that the evaluation of social programmes should include some attention to communication. After all, the nature of most interventions is that some form of communication takes place between the providers and recipients. Furthermore, the nature of social provision is that it usually depends on a network of communication between the various providers. Surprisingly, however, the literature explicitly linking evaluation and communication is sparse and within that there is no mention of communication audits.