Introduction

This introduction presents an overview of the key concepts discussed in the subsequent chapters of this book. The book presents project leadership and the necessity to write plans that will accommodate the needs of the project and the managers carrying it out. It examines the growth and development of project teams. The book addresses the interpretation of the controls and how they can best be used. It is more specific about the leadership and motivation of individuals engaged in projects. The book discusses consideration of risk and associated insurances and the delivering of customer delight through quality. It deals with problem solving on projects at work. Most managers are trained to run their operations either formally or through gaining experience as they make their way up the promotion ladder. They are unlikely to have been trained in project management. The book explains the case for the Defensible Plan.