ABSTRACT
This chapter explains the components of a good project control system and advises on where to get the necessary information and how best to use it. To build the utilisation chart, use a range of 50-100 percent on the vertical axis and draw a horizontal line representing planned staff utilisation. For the brochure, the task and quality hours are 65 percent of the total hours for the project so this becomes the utilisation base line. The information used to plot the controls must reflect what is actually happening on the project. Project controls illustrate quickly and simply where the project is at any given time. However, the answers to problems are not in the control panel but it does help managers to ask the right questions. Good controls are therefore overlapping and interlocking and help managers identify what actions produced which reactions in their projects.
