ABSTRACT
Project working is different; it deals with a finite quantity of work. Vague instructions from project initiators can turn into vague project objectives. Time may not have been taken to define clearly what is in the mind of the initiator. Or the original request may have passed through a number of hands and the real need has become distorted along the way. The report addressed the controlling of the purchase of communication equipment. In the opinion of the senior manager who had asked for recommendations, it was not what the project team had been asked to do. Each person involved in the project has two roles, one from how and one from who. The how is a functional or expertise role, the particular technical skills that person brings to the party. The who role is the membership of the project team and the contribution that each person makes to the working of that team.
