ABSTRACT

Researchonleadershiphastakenavarietyofformsintheliterature,butthe discussionhereislimitedtoleadershiptraits,leadershipsituationsandleadership behaviour.PresentationofGIHREresultsdemonstratesthemannerbywhich leadersinfluenceoutcomesasafunctionofwhattheysay,howtheysayitand whentheysayit.Thesourcesofdataforthischapterareprimarilycommercial aviationandmedicine.Thesedatawerecollectedthroughtheuseofattitudinal surveys,interviewsoffront-linepersonnel,directobservationsofbehaviourin real-timeteamperformance,highfidelitysimulatorstudiesandtranscriptsof cockpitvoicerecorders.Thischapterbeginswithageneraldiscussionofleadership isfollowedbyasectiononco-ordinationresultsfromtheCo-ordinationGroup andendswithasectiononlinguisticaspectsofco-ordination.