ABSTRACT

Project management methods do not guarantee value. They guarantee (or go some way to offering a guarantee, if you want to hedge your bets) that projects will deliver according to the agreed corporate standards and within defined tolerances. In fact, implementing project management processes does not guarantee a return on investment from those processes, and research shows that even where tangible benefits from a project management implementation are being delivered, they are not quantified (Thomas and Mullaly 2008).