ABSTRACT

The future of Cognitive Task Analysis (CTA) in aviation appears bright. CT A has produced results seen in improved training, systems design, and human resources management in the operational aviation environment. CTA has been applied in diverse aviation settings for part-task training, air traffic controller curriculum redesign, Crew Resource Management (CRM) in the cockpit, the design of systems that improve human-computer interaction, training in avionics troubleshooting, and even in the training of airport baggage security personnel. These efforts have improved safety, reduced operator error, produced more efficient and cost-effective of training, and achieved more fair and reliable testing procedures. Additionally, CTA methods help us to understand and better prepare for the changing nature of work resulting from system automation and the increasingly cognitive nature of aviation job tasks. CTA methods also provide data critical to the development of effective intelligent aviation interfaces and tutoring systems.