ABSTRACT

Despite the fact that there ‘appear to be almost as many variations [of structures] as there are converged services’ (Sidgreaves, 1995: 3) and that ‘no one model has appeared as an indicator of successful joint working practices’ (Huntingford, 1998: 3), a number of attempts have been made in the literature to categorize merged information services and to prescribe the criteria necessary for a successful response to technical convergence. These provide a variety of examples against which institutions considering merger can assess their own requirements. In this chapter my own qualitative case study research both illustrates and extends the concepts raised in the literature. As in Chapter 5, the focus is on the merger of libraries with computing services, and other services incorporated within mergers are not discussed.