ABSTRACT
An elaborate introductory procedure was therefore necessary, which was on the whole effective in getting the co-operation of the workers, though its effectiveness varied from place to place. The means of investigation was open interviewing throughout, supplemented by some observation of persons at work. The purpose of the investigation may have been evident to the persons who took part in it if they were highly sophisticated volunteers. An investigation in this field could not be more different from one which is directed to ordinary daily life behaviour for the most part and to the behaviour, at that, of persons who are for the most part intellectually unsophisticated The number of firms that are aware of their problems to the extent of having even a vague interest in industrial psychology is very small. These firms are certainly not representative of Australian factories in their social organization, and probably not representative even of the major industrial groups or types.
