ABSTRACT
Functional job analysis (FJA) is a task analysis technique that distinguishes between what gets done on a job and what workers do to get the job done. FJA focuses directly on worker activities in accomplishing a job. Fine and Wiley (1971) use the example of a bus driver to illustrate the distinction between what workers do and what the job accomplishes. A bus driver does not carry passengers. Rather he or she executes a series of separate tasks, such as starting the bus, steering the bus, opening and closing doors, collecting fares and the like. FJA describes what the workers do in terms of these specific activities, not in terms of what the overall job does.
