ABSTRACT
In this capstone chapter, we have three final objectives. The first is to discuss how the CWA
framework is intended to improve safety, productivity, and worker health. Our second objective
is to address a number of caveats that we hope put our claims in perspective and thereby
minimize any misunderstandings. Finally, our third objective is to briefly discuss the trend to-
ward a knowledge-based global economy and how this trend is increasing the requirement for
adaptation on the part of workers, managers, organizations, and technology. Given the
characteristics of the knowledge-based global economy, the need to design computer-based sys-
tems that support adaptation, and thus the need for CWA, will only increase in the future.
