chapter  12
36 Pages

Maintaining Performance

INTRODUCTION INTERNATIONAL Focus On Compensation:

Compensating Expatriates Turns Out to Be Especially Challenging

COMPENSATION SYSTEMS Types of Compensation Systems

Employee Benefits Focus On Extended Benefits: The New Company Town

Noneconomic Rewards

TYPES OF DISCRIMINATION

GOAL SETTING

PERFORMANCE APPRAISAL SYSTEMS RESEARCH IN ACTION: Beyond the Performance Appraisal

Conflicts and Problems in Performance Appraisals TECHNOLOGY Focus On Performance Appraisals: New Software Helping Managers Track Employees

Improving Performance Appraisal Systems

MANAGING FOR IMPROVED PERFORMANCE Diagnosing Poor Performers

Maximizing a Poor Performer's Ability Focus On Maintaining Performance:

Balanced Scorecard Scores Points at Georgia Department of Defense

COMPANIES EXPERIMENTING WITH CREATIVE STRATEGIES TO MAINTAIN PERFORMANCE

I n the past decade, companies have tried several revolutionary strategiesaimed at maintaining average or better-than-average performance, including decentralizing authority, flattening organization and department hierarchies, and, more recently, inducing weak employees to leave the organization. One organization implementing this and other major management changes is Ford Motor Company, the second largest U.S. automaker. In addition to a buyout program targeted specifically at under performing employees, Ford is retraining 55,000 of its managers in the basics of business. The company's long-term goals are to improve the speed with which the company responds to consumer needs and to increase company growth.