Learning From Experience: Enlarging the Agency's Perspective in Training and Instruction

Within large regulatory industries, training reverses the process by which experience is transformed into a single collective voice. But training must also convey the lessons learned through experience. These two purposes may be at odds when miners attempt to apply generalized rule-based procedures in ethically and geographically complex situations. Miners need rules derived from experience, but they also need training that will help them understand how the everyday boredom of their job and the stresses they face in a crisis will affect their ability to judge hazards.