ABSTRACT

The project team in the scenario is assembling specific instruments to determine how service-learning benefits the students they are working with, i.e. to carry out their student outcomes plan. Their discussion suggests two key ideas related to successful outcomes measurement. First, project teams are aware of and use a range of strategies to determine student outcomes. Second, teams can implement the strategies using instruments that already exist and fit their student outcomes plans as well as instruments they develop themselves. In addition, the scenario notes that, as explained in Chapter V, teams can use several of the student-outcomes measurement strategies to determine outcomes for other project participants. The purpose of this chapter is to explore the range of measurement strategies useful to project teams, describe how to use them and provide realistic and workable examples of their use.