ABSTRACT
One need only look around any Chicago workplace-bank, store, factory, hospital,
government or business office-to see evidence pointing to the changing face of the
Chicago workforce. The faces of Chicago employees are becoming older, more female,
and more likely to be of color than they were 50, 20, even 10 years ago. If one listens to
the casual conversations that take place daily in these same workplaces, one also is likely
to hear, not just more accents, but also languages other than English, especially Spanish.
