ABSTRACT

There is ample evidence that job stress has an impact on workers’ mental and physical

well-being. However, less attention has been paid to crossover: the reaction of individuals

to the job stress experienced by those with whom they interact regularly. Bolger,

DeLongis, Kessler, and Wethington (1989) differentiated between two situations:

spillover-stress experienced in one domain of life results in stress in the other domain

for the same individual; and crossover-stress experienced in the workplace by the

individual leads to stress or strain being experienced by his or her spouse at home.

Whereas spillover is an intra-individiial transmission of stress, crossover is a dyadic,

Interpersonal transmission of stress or strain. Thus, crossover research focuses on the