ABSTRACT
In The Work of Nations: Preparing Ourselves for 21st Century Capitalism, former U.S. Secretary of Labor Robert Reich outlined the basic skills required of the future workforce, including these: Workers must be competent, life-long learners who can cope with change; individuals must have the ability to take initiatives, engage in abstract thinking and deal with nonroutine tasks, detecting problems and developing remedies for them; social skills are essential, because work is people-oriented; workers must be able to work in a team and communicate with coworkers in a facilitative fashion; and workers must learn that a multiskills approach must replace dependence on a single skill (Reich, 1992).
