ABSTRACT

In today's ultra-competitive global business environment, it is becoming increasingly important for companies to reduce spending while simultaneously improving their efficiency and productivity. To achieve this goal, many organizations are opting to implement cross training programs in order to maximize the potential of their existing workforce, th

part |2 pages

Section I Workforce operations

part |2 pages

Section II Cross-trained teams

chapter 6|26 pages

Best practices for cross-training teams

chapter 7|28 pages

Team training in complex environments