ABSTRACT
In today's ultra-competitive global business environment, it is becoming increasingly important for companies to reduce spending while simultaneously improving their efficiency and productivity. To achieve this goal, many organizations are opting to implement cross training programs in order to maximize the potential of their existing workforce, th
TABLE OF CONTENTS
part |2 pages
Section I Workforce operations
part |2 pages
Section II Cross-trained teams
part |2 pages
section III: Applications of workforce cross training