ABSTRACT

Healthcare facilities are like living organisms. The healthiest organisms move and change in a flexible relationship with their environment.

In the world of healthcare, patient needs are always changing, new healthcare technologies are continually being developed, and generation after generation of new medicines and medical procedures appear. Meanwhile, the pressure to improve the quality and reduce the cost of healthcare mounts each passing year. Because of these challenges, healthcare facilities must move beyond old organizational concepts and customs that no longer apply and adopt new methods that are appropriate to the times.