ABSTRACT
Winner of a 2013 Shingo Research and Professional Publication AwardThis practical guide for healthcare executives, managers, and frontline workers, provides the means to transform your enterprise into a High-Quality Patient Care Business Delivery System. Designed for continuous reference, its self-contained chapters are divided into three primary s
TABLE OF CONTENTS
part |2 pages
Section I. Lean Overview and History
part |2 pages
Section II. Lean Tools, Methodology and Application
part |2 pages
Section III. Selected Lean Implementation Case Studies
part |2 pages
Section IV. Appendices
