ABSTRACT
When you don’t invest in infrastructure, you are going to pay sooner or later.
—Mike Parker
In the program setup phase, the program infrastructure, including selection of projects to be part of the program, occurs. The high-level program road map from the program initiation phase is morphed into a detailed program road map. Here, the program charter is progressively elaborated to include much more detailed information, such as budget, schedule, and indeed a complete program management plan that describes the program’s management infrastructure as prepared. That plan, by design, includes the tools and techniques that will eventually allow these “living documents” to evolve with developing realities.
