ABSTRACT
Designing products for highly competitive markets requires thorough consideration of the preferences of customers and users. Kansei/affective engineering is a well-known approach that considers the emotional responses in the design of products and services (Nagamachi, 1997). A majority of the studies published in scientiœc articles deal with appearance and function of the products at stake and consequently relate to perception. However, engineering design also deals with issues that have consequences for other dimensions of human perception. Technical solutions may, for example, be engineered to produce speciœc sounds, as the sound of closing a car door, the sound of a vacuum cleaner, or the sound of an accelerating car engine (Nagamachi, 1997). In other cases the olfactory sense is addressed (Schifferstein and Hekkert, 2007; Nagamachi, 2001), for example, when designing the particular smell of the interior of a new car. The tactile feeling when using products is another œeld in which interest is growing. Examples of this are the mechanical properties of the foot platform of a lift truck (Axelsson et al., 2001) and the
CONTENTS
10.1 Introduction ................................................................................................ 275 10.2 Trigger Design ............................................................................................ 276 10.3 Materials and Methods ............................................................................. 279
10.3.1 Selecting the Trigger Mechanisms .............................................. 279 10.4 Results .........................................................................................................283
