ABSTRACT
Management Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1587
Carl B. Jackson
120 Contingency at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1601
Ken M. Shaurette and Thomas J. Schleppenbach
121 The Business Impact Assessment Process and the Importance
of Using Business Process Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1611
Carl B. Jackson
122 Testing Business Continuity and Disaster Recovery Plans . . . . . . . . . . . . . . . . . . . . . 1629
James S. Mitts
123 Restoration Component of Business Continuity Planning . . . . . . . . . . . . . . . . . . . . . 1645
John Dorf and Martin Johnson
124 Business Resumption Planning and Disaster Recovery:
A Case History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1655
Kevin Henry
125 Business Continuity Planning: A Collaborative Approach . . . . . . . . . . . . . . . . . . . . . 1665
Kevin Henry
126 The Business Impact Assessment Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1675
Carl B. Jackson
