ABSTRACT
The first step in developing a customized business continuity plan (BCP) is to conduct a business impact
assessment. This comprehensive risk evaluation and business impact assessment (BIA) will identify
the organization’s core business processes and their critical dependencies. Because the organization’s
recovery strategy must be based on the recovery of the core business processes and their critical
dependencies, the strategy ultimately selected may be two-tiered:
† Technical-desktop, client/server, midrange, mainframes, data and voice networks, third-
party providers
† Business-logistics, accounting, human resources, etc.
