ABSTRACT

"We have trained and trained. The employees still don't get it!" Although a critical component in improving organizational performance, training is usually not conducted effectively and results in a waste of resources. Often, subject-matter experts are given training responsibilities because of their technical expertise; however, just as often, the

chapter 1|4 pages

Introduction

chapter 2|12 pages

Needs Assessment

chapter 3|4 pages

Anatomy of a Training Plan

chapter 4|12 pages

Learning or Performance Objectives

chapter 5|12 pages

Instructional Strategies

chapter 6|12 pages

Training Aids and Media

chapter 7|8 pages

Physical Environment

chapter 8|10 pages

Testing and Assessment

chapter 9|10 pages

Presentation and Facilitation

chapter 10|8 pages

Course Evaluation

chapter 12|10 pages

Gaining Organizational Support

chapter 13|8 pages

Testing with Validity and Reliability

chapter 14|12 pages

Conducting Meaningful Surveys

chapter 15|8 pages

Leveraging Generational Learning

chapter 16|8 pages

Training a Multicultural Work Force

chapter 17|10 pages

Transitioning from Presenter to Facilitator

chapter 18|10 pages

Achieving the Four E’s of Training

chapter 19|8 pages

Directing an Energized Training Event