ABSTRACT
With the performance hub structure in place, teams can now commence with focused improvement activity that genuinely drives performance improvement. Along with practical problem-solving skills, knowledge of when and where to apply the core Lean skills is essential to maximize results. I have seen many cases where people have grasped one of the Lean tools and attempted to roll it out across the entire operation, thinking it a cure for all ills and assuming that each and every area has the same scale of issues. Imagine a doctor prescribing the same drug to all of his or her patients and assuming that they all somewhere along the line suffer from the same problem. Crazy, you might think? Well, so too is deploying a Lean tool that doesn’t help to eliminate the biggest issue currently impacting on the team’s performance. In doing so, you will find it hard to maintain engagement and commitment as the biggest frustration and burden remains in place.
