ABSTRACT
The entry describes three continuous improvement approaches: Plan‐Do‐Check‐Act (PDCA) from the Total Quality discipline, DMAIC (Design‐Measure‐Analyze‐Improve‐Control) from six sigma, and CPFR (Collaborative Planning, Forecasting, and Replenishment). It also describes Sales & Operations Planning (S&OP) and the contributions by Merchandising/Sales and Operations functions.
