ABSTRACT
This paper presents a part of attempt to develop applied human system integration (HSI) methodology for service design particularly focusing on educational aspects in graduate level education. In this Design School HumanCentered System Integration (HCSI) course, we had our students participate in a course-long project. They had to use HSI principles taught in the class for designing a service for elderly care. By making use of known methods of Human Factors (HF) and Human Computer Interaction (HCI), we sought to bridge the gaps in traditional system architecture development. The application of known techniques from HF and HCI to allow students to analyze users, usages and use contexts helped development and articulation of an applied HCSI method. The goal of this research is to further develop HCSI methodology to make it scalable, adaptive, reliable and repeatable in design education, research and practice, especially in complex system development such as healthcare and assisted living environments.
