ABSTRACT

Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and applications from numerous disciplines are combined to create a conceptual framework for the hostage negotiator. Ideas and concepts are explained so that the practicing negotiator can apply the principles outlined.

chapter 1|60 pages

Crisis Management History and Overview

chapter 4|42 pages

Crisis Management: Risk Assessment

chapter 10|34 pages

Crisis Management: Hostage Dynamics