ABSTRACT

Many of the principles of human factors that were discussed up to this point concerning controls, displays, and work under stress apply to human-computer interaction as they would to more conventional machines. At the same time, the development of computer systems has generated numerous phenomena that did not have counterparts in the age of conventional machines. Thus, this chapter on human-computer interaction captures the issues that are germane to the special features of computer-based systems that distinguish them from other machines.