ABSTRACT

Organizational Transactional Analysis is a discipline whose focus is on enabling effective communication at all levels of the organization. It looks at development and change from the individual, team, department and organizational levels. This book, and Organizational TA as a whole, operates from an assumption of health - this is a very different approach from other communication methodologies which tend to focus on the problems. TA focuses on building on what is already working, rather than what isn't. From their many years of experience, Anita Mountain and Chris Davidson are convinced that TA offers everyone within the workforce different options on how to relate. Working Together offers up-to-date theory developed by the authors through their extensive knowledge of TA and of the business world. The clear explanations and diagrams in the book outline how you can develop and maintain effective communication and be aware of the processes involved in carrying out decisions and strategies. With chapters on how to apply TA in the workplace Working Together is a down-to-earth yet intelligent read and an important resource for those who wish to improve the quality of relationships and improve productivity. It will be of value to individuals, leaders and managers at all levels. Whether the issue is emotional intelligence, stress, poor communication or different departmental/regional perspectives, this book offers a toolkit of resources to support the people processes aspects of the business.

chapter 1|7 pages

Introduction

chapter 2|20 pages

Context of People at Work

chapter 3|14 pages

The Basis of Communication

chapter 4|22 pages

Getting to be an Effective Communicator

chapter 5|16 pages

Recognition

chapter 6|21 pages

Agreeing the Way Forward

chapter 7|9 pages

Extending Your Styles Repertoire

chapter 9|14 pages

The Games We Play

chapter 10|10 pages

Telling the Story

chapter 12|21 pages

Integrative Leadership

chapter 13|12 pages

Culture

chapter 14|12 pages

Bullying

chapter 15|12 pages

Stress and Life Balance

chapter 16|7 pages

Concepts for Thriving

chapter 17|11 pages

Countering Anger and Conflict

chapter 18|7 pages

Conclusion