ABSTRACT

Project Stakeholder Management was added as a tenth knowledge area in the PMBOK® Guide-Fifth Edition. The four processes cover four of the five processes in the PMP® certification exam. Stakeholder management is expanded because identifying and analyzing stakeholder expectations and their impact on the project and developing management techniques to effectively engage stakeholders in project decisions and execution are critical to project success. The project manager and his or her team must have a continuous dialogue with stakeholders to meet their needs and expectations, address any issues they may have, and foster the level of appropriate stakeholder engagement in project decisions and activities.