ABSTRACT

Reporting and data analyzing are best accomplished through the use of warranty software or other database software. It is best to select claims processing software that collects detailed repair and claims information, customer identification, usage time and environment, transportation records, storage information, and anything else that might have a bearing on the warranty claim. Alternatively, existing database software can be set up to track claims and record data on repairs or replacements. Any good database management program either will have some analytical ability or else can export data to other software capable of good analysis.