ABSTRACT
Whether you sell your products for consumer use, sell wholesale to other industrial companies, are doing business with a government, or even performing a service, warranties are a necessary component of both your profits and your losses. Proper warranty management can help achieve success in reducing your warranty expenses and quantities. This is important because lack of control over warranties and excessive warranty costs can really hurt your bottom line. This book will tell you how to properly manage your warranty system, reduce the number of warranty claims, reduce warranty costs, and increase customer satisfaction. All of these will inevitably result in increased profit.
