ABSTRACT

In a Nutshell: Statistics show that the vast majority of organizational change initiatives underperform, or even worse, significantly fail to produce their intended value, and the situation is getting more challenging all the time as changes come more rapidly and have longer-term impacts. Organizations are typically managing not just one initiative, but a complex portfolio of change as part of a larger, enterprise-wide transformation. This complex portfolio of change programs creates a complex ever-expanding impact on the enterprise, leading to change resulting in even more change, and often requires implementation and deployment approaches and tools beyond traditional change management. CCM, when it is successfully planned and implemented, has been shown to increase the certainty of reaching desired business goals at the right pace and with fewer risks. It also creates an organization that is more resilient and change-capable, with an ongoing ability to adapt to and capitalize on transformational change.