ABSTRACT
At first, this manager tried fixing the situation himself. He had shipped the team off to hear an inspirational speaker. He sponsored team-building events wherein they solved problems involving blindfolds, cups of water, tennis balls, balloons, and ropes. He had put them through two expensive business simulations. He even considered taking them white water rafting for a day. But his herd of cats still refused to cooperate when they got back on the job.
