ABSTRACT

First of all, he was very talented and he knew it. Stan ranked among the top team managers in her firm. His mastery of particular product lines was unassailable. Everyone looked up to him for his expertise. Therein was part of the problem. Stan could not tolerate constructive feedback. He was always right, no matter what evidence was presented to the contrary. His insecurity drove him to dominate discussions and turn meetings into battlegrounds. He used his authority over his team to drive without mercy for perfection. Stan used the office rumor mill to sabotage people who disagreed with him. No matter how I coached her, I could not persuade Linda to come up with an effective strategy for dealing with Stan.