ABSTRACT
Performance measurement of a business organization is one of the main instruments that enable managers or other stakeholders to understand if the operational results are according to what is set initially. In this dynamic and highly competitive environment, hospitality managers make important decisions based on performance indicators than that of other industry managers. A performance measure or a metric is a quantitative value that can be employed for purposes of preset comparisons or established standards. The purpose of financial measurement is to provide a measurable indicator to decision makers so that they can judge the organizational performance and see at what degrees their organizational objectives are met. Performance-measurement systems may be utilized at corporate level and at unit levels. Financial measures are traditional means of performance measurement tools widely used in all kind of operations. Financial measures communicate financial objectives, and provide an overall summary of operational performance.
