ABSTRACT
God forbid. How shall we, that are dead to sin, live any longer therein?
Romans 6:1, 2
In his highly quoted book, Albert Hirschman (1970) proposed that members of an organization have essentially two possible responses when they perceive that their organization is failing them: they can leave (exit option) or they can attempt to reverse the failure through communication of complaints, grievance, or proposals for change (voice option). Exit has numerous advantages. High turnover or churn sends signals to organizations that can lead to improvements. Exits can reduce interpersonal conflicts within organizations; exits can remove dissidents and lead to higher performance. The departure of internal critics can strengthen an organization’s cohesiveness yet indirect or direct action to drive people out can encourage groupthink and its accompanying dangers.
