ABSTRACT
The environment and the individual do not constitute separate entities, isolated from – and forced to coexist with – one another. Instead, they are two elements that evolve jointly in a search for balance. These general considerations about the human condition apply to the world of work. The elements of the work environment are major determinants of the activity of the individuals involved. They are also targets, in the sense that the environment is an object of transformation for the individual. Within these determinants, organizations have, over the past few years, been the subject of much attention on the part of ergonomists, since it remains a source of influence and a major target for the activity. Because of this, organizations have become an object of study and transformation for ergonomists. To specify, this text will argue that ergonomic action
The organization of development? .............................................................. 128 Organizational change in a health insurance firm .................................... 130
The context ................................................................................................. 130 Analysis of work........................................................................................ 131 Elaboration of a system ............................................................................ 132 Results of the intervention ....................................................................... 133
Discussion ....................................................................................................... 134 Designing an operative system ............................................................... 134 Structuring the experimentation ............................................................. 136
Conclusion: An adaptable organization and a source of development .... 138 References ........................................................................................................ 140
can be viewed, on the one hand, as a transformation of the organization, and on the other hand, as an opportunity to influence the development of individuals.
