ABSTRACT

Department-managed documents Although SOPs are the main subject of this book, department-managed documents nearly always play a role in the practical, real-world use of SOPs and are required in order to follow many SOPs. The concept of department-managed documents was first introduced in Chapter  2 as part of the document hierarchy, and it has been mentioned in nearly every other chapter that followed. In this chapter, we will look more closely at how the management of these documents is similar to, and differs from, SOPs. The sections below, which mirror the broad sections of the book, provide successful practices that can make these documents a support to-rather than a risk to-SOP compliance.