ABSTRACT
Most crisis management experts agree upon some truisms with regard to crisis planning and execution. There is the planning which takes place within organizations. Someone, somewhere, at some point has convinced, or in the case of insurance companies, required the organization to develop crisis management policies and procedures. Following this, exercises and drills are engineered and conducted. Often, organizations turn to template and canned procedures and even exercises in order to check the box for this task. Like security programs, crisis management plans are not a one-size-ts-all endeavor. Organizations come in all shapes and sizes, from local to regional to international in location, size, and scope. For these reasons, not every plan will sufce from one group to another. While emergency plans are straightforward and drilled into our heads from early childhood (from duck and cover from the 1950s and 1960s to school re drills and code blue drills), crisis planning seems a bit of a reach for most employees, students, or others.
