ABSTRACT
Talent wins games, but teamwork and intelligence wins championships.
Michael Jordan (basketball star)
At the time this edition of Uptime is being written, approximately half of the baby-boom generation is 60 years or older, and many are already retired. With them goes a lot of corporate knowledge that is contained in their heads. Many of them, particularly the older ones already gone, were not the best with computers, and they did not do a good job of recording what they knew for their successors to learn. That loss of corporate memory is exacerbated by several factors:
• The widespread inability of many organizations to deploy computerized systems effectively so they can make up for the shortfall in providing valuable input to inform decision making. Technology has enabled a great deal, but we have been largely incompetent at harnessing that capability and leveraging it to its fullest extent.
