ABSTRACT

I think we can all agree that problems do happen in the real world of things and may be caused by compound interactions and numerous variables. Although many times problems seem to be mysterious, that does not mean they are unsolvable. They have definite and physical clues and should be described in terms of facts, standard tools, and documented measurements. There are many Process Problem Solving tools that your Process Problem Solving Lean Discipline Expert candidate will need to be exposed to in order to be effective as an LDE. These are just a few: Statistical Process Controls (SPC), A3s, Pareto charts, Six Sigma (Define, Measure, Analyze, Improve,

Control), Design of Experiments, flow diagrams, check sheets, 5 Why, and 8 Disciplines (8D).