ABSTRACT
Objectives ............................................................................................................... 298 Key Terms .............................................................................................................. 298 Volunteerism .......................................................................................................... 298 Benets of Volunteers to an Organization ..............................................................299 Planning a Volunteer Program ...............................................................................299 Dynamics of Paid Staff and Volunteers ..................................................................300 Initial Planning and Development .......................................................................... 301
Needs Assessment ............................................................................................. 301 Developing a Mission Statement .......................................................................302 Setting Goals .....................................................................................................302 Determining the Volunteer Program’s Overall Structure ..................................302 Determining a Budget .......................................................................................303 Writing Position Descriptions ...........................................................................304
Creating Policies and Procedures for the Volunteer Program ................................304 Recording Volunteer Service Hours Policy .......................................................305
Recruiting Volunteers .............................................................................................306 Create a Compelling Recruitment Message ......................................................306 Establish a Recruitment Strategy ......................................................................307
Reviewing Applications and Screening Volunteers ................................................308 Initial Contact .................................................................................................... 310 The Volunteer Application ................................................................................. 310 Volunteer Interviews ......................................................................................... 311 Background Checks .......................................................................................... 311
Volunteer Onboarding ............................................................................................ 311 Orientation......................................................................................................... 311 Training ............................................................................................................. 313
