ABSTRACT

Ladd et al.’s review somewhat suggests that despite these existing valuable reviews, none of them seems to satisfy the need to understand the theoretical and conceptual approaches to m-business research. Furthermore, considering the very dynamic nature of the m-business area, there is room to contribute with a review of the current state of the area. The purpose of this chapter is thus to understand the dominant issues and conceptual approaches to m-business research from 2005 to 2013 to identify gaps and to suggest future research areas. This chapter is structured into seven sections. Section 2.1 provides a background to, and the purpose of, this chapter; Section 2.2 discusses m-business definitions toward proposing a more comprehensive conceptualization; and Section 2.3 describes the methodology of the review. Section 2.4 presents the results of the review, based on m-business research themes. A discussion on the theoretical and conceptual frameworks of the previous research is presented in Section 2.5. Section 2.6 concludes with the gaps in the issues and conceptual approaches to provide some future research directions.